Privacy Policy
At Monreau, we value the trust our customers place in us and are committed to protecting your personal information with the highest standards of privacy and security.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website or purchase our products.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you use our website, we may collect certain personal information including but not limited to:
• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details
• IP address
• Device and browser information
• Order history and shopping preferences
Certain information may also be collected automatically through cookies and analytics tools to improve website functionality and customer experience.
How We Use Your Information
Your information may be used for the following purposes:
• Processing and delivering orders
• Providing customer support
• Sending order confirmations and shipping updates
• Improving website performance and user experience
• Personalizing recommendations and offers
• Preventing fraudulent transactions and unauthorized activity
• Marketing and promotional communication
• Internal analytics and business improvement
Customers may opt out of promotional communication at any time.
Cookies & Tracking Technologies
Monreau uses cookies and similar technologies to:
• Enhance browsing experience
• Remember customer preferences
• Analyze website traffic and performance
• Improve security and functionality
Most browsers allow users to disable cookies through browser settings. However, certain features of the website may not function properly without cookies enabled.
Payment Security
All payments on our website are processed through secure and trusted payment gateways.
We do not store complete debit card, credit card, or banking information on our servers.
Reasonable technical and organizational security measures are implemented to protect customer information from unauthorized access, misuse, or disclosure.
Sharing of Information
We do not sell, rent, or trade customer information to third parties.
Personal information may only be shared with:
• Delivery and logistics partners
• Payment processing providers
• Technical and analytics service providers
• Government or legal authorities when required by law
Such sharing is limited strictly to operational and legal requirements.
Third-Party Links
Our website may contain links to third-party websites or platforms.
Monreau is not responsible for the privacy practices, policies, or content of external websites. Customers are encouraged to review third-party privacy policies independently.
Marketing Communication
By providing your contact details, you consent to receive:
• Order-related communication
• Promotional offers
• Product launches
• Marketing emails and messages
You may unsubscribe from promotional communication at any time.
Data Protection
We maintain appropriate administrative, technical, and physical safeguards to protect customer information against unauthorized access, alteration, disclosure, loss, or misuse.
While we strive to protect your information, no method of online transmission or storage is completely secure.
Your Consent
By accessing our website and providing your information, you consent to the collection and use of your information in accordance with this Privacy Policy.
Changes to This Policy
Monreau reserves the right to update or modify this Privacy Policy at any time without prior notice.
Changes will become effective immediately upon posting on this page.
Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
Monreau Customer Support
Email: care@monreau.com
Instagram: @monreau
For privacy-related concerns or data requests, please contact:
Monreau Customer Support
Operated by Kenstar Web Solutions Pvt. Ltd.
First Floor, Wing A, Roopchand Complex,
Aurangpura Road, Chhatrapati Sambhajinagar – 431001,
Maharashtra, India
Phone: +91 72497 12345
Email: support@monreau.com